Privacy policy

1. Inclusion of personal data in AEROBROKER SERVICIOS AÉREOS S.L. files

In accordance with Organic Law 15/1999 of 13 December on Personal Data Protection (hereinafter “LOPD”), Users are hereby informed that all personal data they provide through the websites accessed via the domains and their respective subdomains (hereinafter referred to interchangeably as “the Website”), shall be included and processed in files belonging to AEROBROKER SERVICIOES AERÉOS S.L. (hereinafter “Aerobroker”) for the following purposes: (i) to be able to provide the services requested by the User and respond to their requests for information, (ii) to keep the User informed, including by electronic means, about AEROBROKER products, services and news. The User may request to stop receiving information of this type at any moment by sending an email to

2. Exercising the User’s rights

The User may exercise their right to access, rectify, cancel and oppose as established in the LOPD by writing to AEROBROKER at Calle San Miguel, 68 A, 4º. 07002 Palma de Mallorca, Spain, or by sending an email to In both circumstances, the User must attach a copy of their national identity document, passport or other valid identification document.

3. Prohibition of minors

Minors under 14 years of age may not provide AEROBROKER with personal data without the prior consent of their parents or guardians. If you are a minor, please remember to ask your parents or guardians to contact us.

4. Communication of data provided by the User

The User understands and accepts that, by using some of the services provided by AEROBROKER on the Website, their personal data shall be displayed therein and may be viewed by other Website users. This is relevant to comments made on the AEROBROKER blogs, where Users’ names are published next to their comments. The User should never publish personal data about third parties on the Website. The User is under obligation to hold AEROBROKER harmless from any claims, fines or penalities to which it may be subject as a result of the User failing to comply with the obligation described in this paragraph.

5. Use of cookies

Cookies are a set of data that a server installs in the User’s browser and that may subsequently be recovered to recognise the User during a series of visits. They are small text files that are stored on the User’s hard drive and are used to identify the User when they revisit the website. Their purpose is to record the User’s visit and save specific information.

What are the different types of cookies?

Cookies are defined as “session cookies” or “permanent cookies” depending on their duration. Session cookies disappear from the User’s system when they leave the website or close their browser. They are normally stored in the computer’s cache memory. In turn, permanent cookies are permanently stored in the hard drive of the User’s computer, or are stored for a prolonged period of time, so that the website that has issued them can read them each time the website is revisited by the User. The expiry date of this type of cookie is determined by the issuing website.

Does this Website use cookies? AEROBROKER hereby informs Users that this Website uses session and permanent cookies. Can I configure the cookies installed in my browser?
Users can configure their browser so that they are notified about cookies and can block them from being installed on their computer, if they wish. Users can also review the cookies that have been installed in their browser and their expiry date, and can subsequently delete them. For further details please read your browser’s instructions.

In the event that the User does not permit the use of cookies while they are browsing the Website, AEROBROKER cannot guarantee that the information that is displayed during their browsing session is correct or complete, or even that browsing may be technically possible. Version in force from 26 April 2013.

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